Frequently Asked Questions

  • Lifebuoy Liquid Handwash is Antibacterial

  • Lifebuoy Hand Sanitiser Gel kills 99.9% of bacteria and viruses*

    Lifebuoy Hand Sanitiser Spray kills 99.9% of bacteria and viruses*

    *Enveloped viruses including coronaviruses 

    Lifebuoy Liquid Handwashes kill 99.9% of bacteria

    Lifebuoy wipes help remove germs

    Lifebuoy Moisturising Hand Cream removes 99.9% of bacteria

  • Our Code of Business Principles sets out our commitment to provide products and services that are safe and to innovate based on sound science. We have mandatory policies and standards in place to ensure that we meet this commitment. Safety and quality are an important and integral part of our product design.

    Unilever’s long-established Safety & Environmental Assurance Centre (SEAC) works with teams across the company to assess the safety and environmental sustainability of our products, and the processes used to manufacture them. As part of our Responsible Innovation approach, we design safety and sustainability into our products and manufacturing processes using the best science available.

  • Use according to pack instructions, products are safe around animals

  • Please refer to the packaging for ingredients

  • Hand Sanitiser Gel, Hand Sanitiser Spray, Hand Hygiene Wipes do contain alcohol. Liquid Handwash and Soap do not contain alcohol.

  • Hand Sanitiser Gel/ Hand Hygiene Gel: Apply product (3 ml) on your palm. Spread & rub over back of hands & fingertips for 60 seconds, until dry. No rinsing required.

    Hand Sanitiser Spray: Shake well, hold can 10cm from the hand and spray on your palm, spread & rub over back of hands & fingertips for 60 seconds, until dry. For hands use only. Do not use on broken skin. Stop use if rash or irritation occurs. Avoid direct inhalation. Use in short bursts in well-ventilated places, avoid prolonged spraying. Do not spray near eyes. In case of eye contact, rinse eyes thoroughly with water. Use only as directed. Store in a cool dry place.

    Hand Hygiene Wipes: Wipe all over your palms, top of hands and between fingers. No water required. WARNING: DO NOT USE ON DAMAGED SKIN OR CLOSE TO THE EYES. FOR EXTERNAL USE ONLY. DO NOT FLUSH 

    Hand Hygiene Liquid Hand Wash: Wet hands with water and apply enough product to cover all surfaces of your hands. Rub hands palm to palm to create lots of lather and bubbles and rub the backs of your hands back and forth, placing one palm on top of the back of your other hand interlacing your fingers. Repeat on the other side. Rub your hands palm to palm with interlaced fingers. Twist to clean your fingertips by placing the backs of fingers to the opposing palm. Rub each thumb in rotation. Rinse hands with water.

    Hand Hygiene Soap Bar: Wet hands with water and lather them up, rubbing them together with the soap bar. Rub hands palm to palm to create lots of lather and bubbles and rub the backs of your hands back and forth, placing one palm on top of the back of your other hand interlacing your fingers. Repeat on the other side. Rub your hands palm to palm with interlaced fingers. Twist to clean your fingertips by placing the backs of fingers to the opposing palm. Rub each thumb in rotation. Rinse hands with water.

  • Lifebuoy Hand Sanitiser Gel and Lifebuoy Hand Sanitiser Spray are proven to be over 99.9% effective against enveloped viruses including coronaviruses.

  • Lifebuoy is working hard to ensure customers have access to all our hand hygiene products, including the classic red bar of soap, as soon as possible.

  • Our parent company, Unilever, does not test on animals and supports calls for a global ban on animal testing for cosmetics. It's been leading on the development of non-animal approaches for product safety assessments for over 30 years and, is one of just five companies listed by PETA as a company working for regulatory change. 

    You can find more information on our website: https://www.unilever.com/sustainable-living/what-matters-to-you/making-sure-our-products-are-safe-without-testing-on-animals.html

  • Are the products cruelty free?

    Our parent company, Unilever, does not test on animals and supports calls for a global ban on animal testing for cosmetics. It's been leading on the development of non-animal approaches for product safety assessments for over 30 years and, is one of just five companies listed by PETA as a company working for regulatory change. You can find more information on our website: https://www.unilever.com/sustainable-living/what-matters-to-you/making-sure-our-products-are-safe-without-testing-on-animals.html

  • Yes, hand hygiene soap bar and hand hygiene hand wash do contain palm oil or palm oil derivatives while hand hygiene wipes, hand sanitiser gel and hand sanitiser spray do not contain these ingredients.

    Our aim is to source all our agricultural raw materials from sustainable sources, including palm oil. We use palm oil in our products as it is a highly versatile and optimum vegetable oil. Palm oil is the most land-efficient vegetable oil available, producing more oil per area of land than any other oil-producing crop.

    Through Unilever’s partnerships, advocacy, and committed work on the ground, we are helping to lead real progress towards our vision of a supply chain in which sustainable palm oil is commonplace and driving industry transformation. We have a Sustainable Palm Oil Sourcing Policy in place that is designed to allow us to achieve our target of 100% physically certified palm oil and its derivatives for our core volumes by 2019. We are committed to drive change in the palm oil industry – read more in our Sustainable Palm Oil Sourcing Policy here: 

    https://www.unilever.com/Images/unilever-palm-oil-policy-2016_tcm244-479933_en.pdf